PRODUCT CARE INSTRUCTIONS

As HARMENIDE, we design quality products to last long and to pass on to other generations. Here are some of the useful tips and care instructions for you to keep enjoying your exclusive goods in good condition for the future.





Silver Micron Plated Products
Please use soft cloths for cleaning. Do not use scouring pads, steel wool or abrasive cleaners.
To prevent tarnishing or staining clean immediately after every use.
Do not use heavy chemical cleaners, which may affect the coating in time.
Avoid using sharp knives. Products can get scratched easily.
Do not allow the product to scrape against other hard objects.
Hand wash only before initial use using hot water and a mild liquid soap.
Dishwasher use is not recommended.
Dry thoroughly and immediately, before storing, to avoid spotting.
Store in a dry humid free environment.
Do not use products in conventional oven or microwave.
Prolonged contact with water, fruit juice, or any acidic liquids can damage the surface.
Foods containing salt may cause corrosion if they remain on the surface.
Interiors of glasses must be cleaned with a soft sponge at all times. Do not use or drink from the glasses in case of plating comes off or deeply scratched. Contact support@harmenide.com for further details.
Nickel Plated Products
Please use soft cloths for cleaning. Do not use scouring pads, steel wool or abrasive cleaners. To prevent staining clean immediately after every use.
Do not use heavy chemical cleaners, which may affect the coating in time.
Avoid using sharp knives. Products can get scratched easily.
Do not allow the product to scrape against other hard objects.
Hand wash only before initial use using hot water and a mild liquid soap.
Dishwasher use is not recommended.
Dry thoroughly and immediately, before storing, to avoid spotting.
Store in a dry humid free environment.
Do not use products in conventional oven or microwave.
Prolonged contact with water, fruit juice, or any acidic liquids can damage the surface.
Foods containing salt may cause corrosion if they remain on the surface.
Interiors of glasses must be cleaned with a soft sponge at all times. Do not use or drink from the glasses in case of plating comes off or deeply scratched. Contact support@harmenide.com for further details.






Brass, Brass Plated Products
Please use soft cloths for cleaning. Do not use scouring pads, steel wool or abrasive cleaners.
To prevent staining clean immediately after every use.
Do not use heavy chemical cleaners, which may affect the coating in time.
Avoid using sharp knives. Products can get scratched easily.
Do not allow the product to scrape against other hard objects.
Hand wash only before initial use using hot water and a mild liquid soap.
Dishwasher use is not recommended.
Dry thoroughly and immediately, before storing, to avoid spotting.
Store in a dry humid free environment.
Do not use products in conventional oven or microwave.
Foods containing salt may cause corrosion if they remain on the surface.




Copper, Copper Plated Products
Please use soft cloths for cleaning. Do not use scouring pads, steel wool or abrasive cleaners.
To prevent tarnishing or staining clean immediately after every use.
Do not use heavy chemical cleaners, which may affect the coating in time.
Avoid using sharp knives. Products can get scratched easily.
Do not allow the product to scrape against other hard objects.
Hand wash only before initial use using hot water and a mild liquid soap.
Dishwasher use is not recommended.
Dry thoroughly and immediately, before storing, to avoid spotting.
Store in a dry humid free environment.
Do not use products in conventional oven or microwave.
Prolonged contact with water, fruit juice, or any acidic liquids can damage the surface in copper tin coated glasses.
Foods containing salt may cause corrosion if they remain on the surface.
Interiors of copper glasses must be cleaned with a soft sponge at all times. Do not use or drink from the glasses in case of plating comes off or deeply scratched. Contact support@harmenide.com for further details.




Stainless Steel and Aluminum Products
Dishwasher use is not recommended.
Hand wash only with mild soapy water, using a soft cloth to wash & dry.
Dry immediately with a soft cloth to avoid spotting.
Do not use scouring pads, steel wool or abrasive cleaners.
Do not leave immersed in water or wet for long periods of time as this may damage the surface finish.
Do not use in microwave or to heat food in oven.




Bone China Products
Do not expose to direct heat from a naked flame or to rapid changes of temperature.
Products are not ovenproof but can be warmed to 100°c.
Products with metal decoration are not suitable for microwave use.
Freezer is not advised due to rapid temperature changes.
Use cloth or napkins to separate items to prevent harming each other.
Stains in teacups or teapots can be removed with a cleaning solution.
Always wash and rinse thoroughly before use.
Grey marks can be removed using cleansers specifically designed for the removal of metal marks from ceramic products.
Abrasive materials must not be used when cleaning.
Items marked dishwasher safe can be washed in a dishwasher using recommended detergents contact support@harmenide.com for details.


Stoneware Products
Freezer and Oven safe.


Earthenware Products
Not freezer, oven or microwave safe unless stated in packaging.
Should not be soaked for long periods of time
Do not expose to direct heat from a naked flame or to rapid changes of temperature.
Use cloth or napkins to separate items to prevent harming each other.
Stains in tea cups or tea pots can be removed with a cleaning solution.
Always wash and rinse thoroughly before use.
Grey marks can be removed using cleansers specifically designed for the removal of metal marks from ceramic products.
Abrasive materials must not be used when cleaning.
Items marked dishwasher safe can be washed in a dishwasher using recommended detergents contact support@harmenide.com for details.




Sterling Silver
Silver is a soft metal and no matter how much care is taken small scratches will appear on the polished surface.
All silver or silver plate will tarnish when exposed to moist warm air or certain food substances particularly condiments.
It is recommended that the silver tops of salt holders are unscrewed and any salt deposits removed.
Do not use hard scouring powders or wire wool to remove encrustations.
Clean regularly with a good silver polish to keep in good condition.


Candles
Do not burn more that 3- 4 hours at a time.
Do not leave candle burning unattended.
Burn candles on heat resistant surface away from drafts.
Keep out of reach of children and pets.
Do not burn candles on or near anything that may catch fire.
Do not allow flame to burn within 1in / 2.2cm of the holder.
Always snuff out the flame. Do not blow it out.
Do not move a burning candle.
Do not allow wax trimmings to accumulate in wax pool.
Stop burning when about 0.5in / 1.5cm of unmelted wax remains.




Candle Holders
Do not allow the candle to burn within one inch (25.4mm) of the holder, otherwise, this may result in damage to the candleholder.


Leather
Avoid exposing your leather to direct sunlight.
To clean leather gently wipe with a soft/damp cloth lightly soaked in a very mild soap solution.
Do not use industrial cleaners.
Do not store in a hot or damp environment.


Textile Products
See product labels for care instructions.


Crystalline Products
Crystal and Glass should be hand washed separately in warm soapy water, rinsed thoroughly and dried with a lint-free cloth.
When washing and drying do not twist the bowl in opposite direction to stem as this can cause damage.
Dishwasher heat, friction, and detergent can dull or scratch the surface.
Extreme temperatures can crack or break your crystal/glass. Avoid pouring hot liquids into cold crystal/glass, or very cold liquids into warm crystal /glass.
Do not use the product in a microwave or conventional oven.
The finely made rims are the most fragile part of your product. Do not turn upside down while drying or storing.


Lead Crystal Products
Wash inside of decanter /carafe with warm soapy water and rinse prior to 1st use.
Avoid storing food or beverages in glass containers for extended periods of time.
Change liquid contents of all glass containers frequently. This will help preserve the products finish, avoid film build-up and the chemical erosion of the interior surface.


Colour Coated Crystalline and Glass Products
Do not allow colour coated surface to come into contact with bleach materials or solvents, as they can damage the painted surface.
Do not allow colour coated surface to come into contact with sharp or rough implements that may scratch or damage the paint or surface finish eg rings, knives, etc.
Do not place in a dishwasher. Colour coated crystal/glass should be hand washed separately in warm soapy water, rinsed thoroughly and dried carefully with a clean, soft, lint-free cloth.


Wooden Products


Wash only in warm soapy water and rinse throughly with clean water.
Do not Soak into water.
Do not wash in Dishwasher
Dry in an air ventilated area.
Apply Buthcer block oil liberally to preserve the rich colour and prevent any cracks.
Do not dry in bright sunshine.